Off to the Races
The Grand National course at Aintree, seen from the Melling Road

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Accessibility at Aintree Racecourse

Aintree is a large site of linked stands with changes of level. Here is what the racecourse offers and which areas are, and aren’t, step-free.

Photo: Rept0n1x, CC BY-SA 3.0, cropped

Talk to the racecourse first

Email nw.tickets@thejockeyclub.co.uk, or call 0151 522 2921. Tell them the meeting, your ticket, how you are arriving, any equipment you use and the facilities you need.

Your visit, step by step

  1. Personal assistant tickets

    If you receive PIP, DLA, AA or AFIP, send a copy of your current award letter with your booking details and the racecourse will add a free personal assistant ticket. There’s no minimum age, and they can also be issued on the day with proof.

  2. Accessible parking

    For the Grand National there is limited accessible parking in the County and Steeplechase car parks, which must be reserved by phone or email; bring your Blue Badge. A private shuttle runs from the Steeplechase car park. At other racedays accessible parking can’t be reserved.

  3. Which stands are step-free

    The Princess Royal Stand and the Festival Zone are fully accessible, and the Earl of Derby and Lord Sefton Stands have lifts (but not their terraces). The Queen Mother Stand has a few steps to the seats. The Lord Daresbury Stand, West Tip and Garden Club have no lifts. All hospitality is accessible except the 1750 restaurant.

  4. Viewing platforms

    At the Grand National there are wheelchair platforms by the Mound near West Tip and overlooking the Parade Ring; at other racedays, only the Parade Ring platform. Neither can be booked.

  5. Toilets, dogs and medication

    Accessible toilets are in all the main stands and need a RADAR key. Assistance dogs are welcome; let the team know in advance. For medication or medical equipment, you can ask for a letter of exemption.

  6. What isn’t available

    There’s no buggy service and no wheelchair or scooter hire, and Access and Nimbus cards aren’t accepted yet. Ask the team about hearing support before you go.

Official accessibility page · AccessAble detailed guide

Aintree RacecourseAll meetings, travel and hotelsGrand National guidePrices, hospitality and Festival travel

Checked 4 October 2026. This independent guide summarises the racecourse’s published information; The Jockey Club runs the facilities and can change them.