Talk to the racecourse first
Email London.CustomerRelations@thejockeyclub.co.uk, or call 01372 464348, or use the racecourse contact page. Tell them the meeting, your ticket, how you are arriving, any equipment you use and the facilities you need.
Your visit, step by step
Carer tickets
A carer or assistant gets free general admission; arrange it in advance on 01372 464348 or by email. A free ticket for a personal assistant is available if you receive Disability Living Allowance, Attendance Allowance, Personal Independence Payment or Armed Forces Independence Payment, or are registered blind; bring proof and matching photo ID. A Blue Badge on its own isn’t accepted as proof.
Parking
Accessible parking is near the Main Entrance; show your Blue Badge to the stewards.
Viewing
Accessible viewing areas along the front of the grandstand on racedays, and a temporary platform near the stage on music nights. One carer per disabled person on the platform.
Getting around
Wheelchair-accessible entrance, lifts and refreshment areas. Assistance dogs are welcome with valid ID.
Checked 4 October 2026. This independent guide summarises the racecourse’s published information; The Jockey Club runs the facilities and can change them.